Tool Repair

We offer in-house tool repair. Turnaround time depends on availability of parts. Please call 877.969.0031 for repair times.

Submit your tool repair work order online using the form below or print the order form and ship order and tool to:

Great Lakes Fastening
Attn: Repair Department
2810 Hoitt Ave.
Knoxville, TN 37917

Date*
Date Format: MM slash DD slash YYYY
Company
Name*
First Last
Email*
Phone*
Tool Model*
Please Specify if Other*
Serial Number*
Description of Problem*
Acknowledgment 1*
- I acknowledge that I must send four strips of product with tool for testing purposes.
Acknowledgment 2*
- I acknowledge that there is a $45.00 tool inspection fee. The fee will be waived if Great Lakes Fastening repairs the tool. The tool inspection fee will not apply to tools that are under warranty.
Acknowledgment 3
- (Optional) By checking this box and selecting the amount at the box below, I authorize Great Lakes Fastening to automatically repair my tool up to the amount specified below. If repairs exceed the pre-authorized amount you will be contacted for approval before any repairs are started.
Repair Cost Authorization (Ex: Under $100)
Acknowledgment 4*
- I acknowledge that by checking this box I am aware of the 45 days approval policy. If approval of the repair is not given within 45 days, the tools is subject to be returned.
Name
This field is for validation purposes and should be left unchanged.